- Tangem’s mobile app faced a critical vulnerability that led to the unauthorized collection of user private keys during email interactions.
- This significant vulnerability was discovered by members of the community, prompting a large wave of criticism for the way Tangem handled the situation.
- All users are strongly advised to update their Tangem mobile apps immediately to protect their crypto assets from potential threats.
Tangem’s vulnerability puts users at risk; private keys were allegedly collected via e-mail; Current app updates are recommended for security.
You’re in a hurry: Tangem users are at risk
Important issue discovered in Tangem’s mobile wallet vulnerabilityraised alarm among users. According to reports on December 29, private keys critical to cryptocurrency security could be found in email history due to an error in the app’s registration process. This issue not only allowed access to the private keys of Tangem employees, but also potentially compromised the wallets of all affected users.
Community response and accountability
The vulnerability was first reported by a Reddit user with the nickname “u/areklang”. This user stated that private keys are not only stored in the user’s email history, but can also be accessed by Tangem staff, and expressed that the situation creates a sense of threat for users. The controversy quickly gained a lot of attention, prompting users to contact Tangem support to express their concerns.
Tangem acknowledged the problem in a Dec. 30 statement, explaining that the vulnerability was caused by improperly recording private keys during customer service interactions. This official acceptance came after considerable community pressure.
“The private keys were accidentally captured due to an error in the wallet creation process,” Tangem stated. “All affected records have been deleted and the incident has been resolved.” But that assurance was not enough to calm the unrest among users who felt that the company could have acted more transparently.
The lack of transparency brings criticism
Despite efforts to improve the situation, criticism has been raised regarding Tangem’s communication strategy. Many in the crypto community have accused the company of underestimating the scale of the problem. Users expressed frustration with the lack of timely communication on Tangem’s official channels, which increased mistrust.
One Reddit user wrote: “It’s frustrating that Tangem is downplaying the scale of this incident. “They claim that only a ‘very small group’ of users are emailing their keys, but how many users have their keys written on their phones in plain text inside a log file?” He expressed his dissatisfaction. This sentiment was shared by many users and showed a large disconnect between Tangem’s assurances and user perceptions.
In addition, the original Reddit post detailing the vulnerability has reportedly been deleted, leading to accusations that Tangem is involved in censorship and is not responsible. As of December 31, Tangem has not made any significant statements on social media platforms regarding the vulnerability, raising concerns about their transparency in handling user issues.
Quick Precautions for Tangem Users
Tangem urged all wallet users to take action to update their mobile apps to the latest version. This is critical for users to mitigate the potential risks associated with the reported vulnerability. to users, security of your wallets We remind them to update their applications frequently and follow developments from Tangem.
Conclusion
The discovery of a vulnerability in Tangem’s mobile app underscores the importance of continued security practices in the cryptocurrency industry. Although Tangem was quick to respond to this error, the backlash regarding their communication transparency in crisis management It asks critical questions about the subject. Users must be vigilant and proactive to ensure their safety; especially in an environment where vulnerabilities can have serious consequences.
